Sweeper (Support)

A classic puzzle game game with beautiful themes


Contact Us

Email: dev@sinasamaki.com

For technical support, bug reports, or any questions about Sweeper, please don't hesitate to reach out. We typically respond within 24-48 hours.


How to Play

Basic Controls:

  • Tap a tile to reveal it
  • Long press a tile to flag it as a mine
  • Tap a number tile (when you've flagged the corresponding number of surrounding tiles) to reveal all remaining adjacent tiles

Objective:
Reveal all tiles that don't contain mines. Use the number clues to deduce where mines are located and flag them to avoid accidentally tapping them.


Themes & Premium Features

Free Version:

  • Access to all themes via random selection
  • Slide the theme slider to get a random theme

Premium Upgrade ($4.99):

  • Choose any theme you want directly
  • One-time purchase, no subscriptions

Frequently Asked Questions

Q: How do I restore my premium purchase on a new device?
A: Your purchase is tied to your App Store/Google Play account. Simply install Sweeper on your new device and sign in with the same account. The premium features should restore automatically.

Q: I'm having trouble with the purchase process
A: All purchases are handled through your device's app store (Apple App Store or Google Play Store). If you're experiencing issues, please try:

  1. Restart the app
  2. Check your internet connection
  3. Sign out and back into your app store account
  4. Contact Apple or Google support for billing issues

Q: The game crashes or won't load
A: Try these troubleshooting steps:

  1. Close and restart the app completely
  2. Restart your device
  3. Ensure you have the latest version from the app store
  4. Free up device storage space

Q: How do I flag tiles?
A: Long press (press and hold) any unrevealed tile to flag it. Long press again to unflag.

Q: What does the number shortcut do?
A: When you tap a revealed number tile, if you've already flagged the correct number of surrounding tiles, it will automatically reveal all remaining adjacent tiles. This is a time-saving feature for advanced players.

Q: Can I change the difficulty?
A: Not yet.


Refunds

All purchases are processed through the App Store or Google Play Store. For refund requests, please contact:

  • iOS: Apple App Store Support
  • Android: Google Play Store Support

We're unable to process refunds directly, but both stores have customer-friendly refund policies for recent purchases.


Privacy & Data

Sweeper is designed with privacy in mind. We collect minimal data necessary for app functionality. For detailed information about data collection and usage, please see our Privacy Policy.


  • iOS App Store: TBD
  • Google Play Store: TBD

Developer

Developed by sinasamaki

Website: sinasamaki.com


Last updated: September 2025

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